Digitalisation World

Genesys Cloud CX helps employees improve quality, speed and accuracy

Published in AI

Genesys has introduced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power of Large Language Models (LLMs) as a force multiplier for employees.

NEWS

Riverbed adds Intelligent Automation

Published in AI

Riverbed Alluvio leverages intelligent automation to automate workflows across tool silos with faster time to value.

NEWS

Cisco launches Full Stack Observability Platform

Published in AI

New vendor-agnostic Cisco Full-Stack Observability (FSO) Platform brings data together from multiple domains at scale.

NEWS

Personality traits dictate AI acceptance within the workplace

Published in AI

Enthusiasm about enterprise AI negated by employee concerns over skills and making mistakes.

NEWS

Mphasis & Kore.ai partner to transform customer and employee experience for enterprises

Mphasis, an Information Technology (IT) solutions provider specializing in applied technology and...

NEWS

Eseye launches IoT Readiness Level Index

IoT Readiness Framework provides an objective technical standard that allows organisations to...

NEWS

NVIDIA Grace Hopper Superchips enter full production

NVIDIA has announced that the NVIDIA GH200 Grace Hopper Superchip is in full production, set to...

NEWS

Infosys and Roland-Garros serve up AI-powered experiences

Marking its fifth-year milestone, the partnership continues to push the boundaries of digital...

NEWS

CrowdStrike introduces Charlotte AI

AI pioneer unveils new generative AI analyst designed to democratize security and help every user...

NEWS

NVIDIA collaborates with Microsoft

NVIDIA is integrating its NVIDIA AI Enterprise software into Microsoft’s Azure Machine Learning...

NEWS

SambaNova and Lawrence Livermore National Laboratory scale up collaboration

SambaNova DataScale® deployed to accelerate the performance of global supercomputers.

NEWS

NTT launches 'next generation' Platform for Managed Network Services

SPEKTRA leverages the most advanced AIOps and automation for improved operational efficiency and a...

NEWS

TCS forms generative AI partnership with Google Cloud

Tata Consultancy Services has formed an expanded partnership with Google Cloud and the launch of...

NEWS

Tech professionals want to go further with AI

25% of software developers want to improve their AI and machine learning capabilities, but hurdles...

NEWS

Major disconnect over AI attitudes

Research commissioned by Advertising Week and conducted via Cint reveals a disconnect between...

Sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Delivering sustainable decommissioning and circular economy outcomes

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...