Infosys, a global provider of digital services and consulting, has announced a strategic collaboration with Anthropic, an AI safety and research company. The partnership is intended to develop and deliver enterprise AI solutions across telecommunications, financial services, manufacturing and software development.
The collaboration will begin in the telecommunications sector with the creation of a dedicated Anthropic Center of Excellence. The centre will focus on building and deploying AI agents tailored to industry-specific operations. The initiative is expected to expand over time to include financial services, manufacturing and software development.
The partnership integrates Anthropic’s Claude models, including Claude Code, with Infosys Topaz AI offerings. The aim is to support the automation of complex workflows, accelerate software delivery and enable AI adoption in line with governance and transparency requirements, particularly in regulated industries.
A central area of focus is agentic AI — systems designed to handle multi-step tasks independently, such as processing claims, generating and testing code, or managing compliance reviews. Using tools such as the Claude Agent SDK, Infosys and Anthropic plan to support clients in developing AI agents capable of operating across extended and complex processes rather than single interactions.
The collaboration also seeks to assist organisations in modernising legacy systems. By combining Infosys Topaz with Claude, the companies aim to help accelerate system migration and reduce the cost of updating existing infrastructure.
Building on these agentic AI capabilities, the collaboration will address several industry use cases:
- Telecommunications: AI agents are intended to support network operations modernisation, customer lifecycle management and service delivery within a highly regulated and operationally complex sector.
- Financial services: AI systems are expected to assist with faster risk assessment, automated compliance reporting and more personalised customer interactions, including tailored financial advice based on account history and market conditions.
- Manufacturing and engineering: Claude is intended to support product design and simulation, reducing research and development timelines and enabling engineers to test more design iterations prior to production.
- Software development: Teams will use Claude Code to write, test and debug code, supporting faster progression from design to production. Infosys is already deploying Claude Code within its Exponential Engineering organisation to develop internal expertise and inform client engagements.
Salil Parekh, Chief Executive Officer at Infosys, stated that the collaboration with Anthropic is intended to advance enterprise AI capabilities and support organisations in applying AI across core business functions.
