POWWR, a notable energy software provider, has announced the integration of its Sales360 platform by the UK's leading Smart Pay As You Go (PAYG) energy supplier, Utilita Energy. This move aims to refine sales processes and expand their broker network, incorporating POWWR Sales360’s Broker Portal and Market Insights into the new contract.
Since 2003, Utilita has led the charge in delivering affordable and efficient smart energy solutions for both homes and businesses across the UK. Felicity Neaves, Head of Commercial Relationships at Utilita, emphasises their commitment to simplification and transparency in energy plans: "We know managing a business can be demanding, so we make energy one less thing to worry about."
Despite their successes, Utilita encountered occasional contract delays due to rising demand. "It was time to update our technology stack," shares Felicity. The search was on for a solution to automate their sales, enhance customer experience, and derive actionable data for strategic planning—a need met by POWWR Sales360.
The dynamic Sales360 platform centralises data offering complete transparency, equipping Utilita to make proactive sales decisions. The introduction of the Broker Portal simplifies the brokers’ tasks—data entry, pricing, deal acceptance, and contract dispatch—streamlining the sales process effortlessly.
Felicity highlights the benefits: "With our competitive rates, dedicated support, and a streamlined process thanks to POWWR Sales360, brokers can deliver exceptional business energy solutions." She adds, We can now provide real-time status updates, quick credit checks, automated contract delivery, and the ability to easily manage sales and customer accounts online through POWWR Sales360's Broker Portal"
Market Insights within POWWR Sales360 propels Utilita toward informed decisions by providing extensive data insights, strategic comparisons, and market position analysis, elevating performance management.
David Sheldrake, Global SVP of Sales360 at POWWR, confirms: "POWWR Sales360 really is the perfect solution for Utilita. It can help facilitate its growth goals and help provide the strategic insights it is striving for."
Additionally, POWWR is strategically positioned to assist Utilita with potential industry changes, providing essential business continuity.
