NEWS
Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS
Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS
Preserving UK film history

The British Film Institute (BFI), the lead organisation for film in the UK, has commissioned OvationData to deploy two Spectra® T950 Tape Libraries and two Spectra® BlackPearl® Converged Storage Systems for long-term digital preservation of the UK's film history, as part of its Unlocking Film...

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NEWS
AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS
Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more...

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NEWS
Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the...

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What's the new language of business? Hint, it's no longer accounting....

Forrn years, accounting has been dubbed the language of business.  Where rnhumans communicate...

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Puppet report reveals state of DevOps evolution

Puppet has published the findings of the 2018 rnState of DevOps Report. Over the pastrnseven years,...

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BASE Media Cloud teams with Equinix

Interconnection boosts managed cloud services driving production, post-production and content...

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Majority of businesses fail to comply with GDPR

70% of companies couldn't fulfill data access and portabilityrnrequests within the GDPR-specified...

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New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher...

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Organisations still struggle with data loss

Cloud adoption and rndisaster recovery testing is growing, yet 30 percent of organisations rnsay...

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Videos

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...
Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...
Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...
Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...

Expert Opinions

Infinidat says that Enecom, Inc., an information and communication technology (ICT) services provider primarily serving the Chugoku region in Japan, enhanced its storage infrastructure with multiple...
By Rob Demain, CEO, e2e-Assure.
By James Preston, Principal Security Consultant at ANSecurity.