Railway Directorate the first public agency in Norway to run completely in the cloud

The newly established Norwegian Railway Directorate has chosen to use IT solutions that are 100 percent cloud-based. With the decision, the agency is breaking new ground as public agencies in Norway have been hesitant to utilise cloud-based solutions. The goal is to make operations more...

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Databarracks appoints Industry Guru as executive chairman

Databarracks has appointed Mike Osborne, former managing director of business continuity, cloud...

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New H&M Stockholm data centre features large scale heat recovery

Leading fashion retailer H&M has decided to build a new data center in Stockholm with...

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A billion milestone

Dell EMC Unity storage array family achieves $1 billion in cumulative bookings in just over one...

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Equinix opens flagship data centre in Frankfurt

Increases interconnection capacity to support next-generation applications in key European market.

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Machine learning for the Tour De France

Deeper race insights on the cards for cycling fans around the world.

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ADVA Optical Networking to acquire MRV Communications, Inc.

ADVA Optical Networking has entered into a definitive agreement to acquire MRV Communications,...

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Ensono acquires UK-based Microsoft Azure Service Provider Inframon

Hybrid IT leader Ensono acquires 2017 Microsoft Cloud Productivity Partner of the Year to expand...

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Data Centre World London 2026
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Expert Opinions

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.
By George Ashwin, UK Channel Director at AddOn Networks
By Mark Lewis, Chief Marketing Officer at Pulsant