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Customer service being overlooked, survey shows

Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Protective data centre efficiency
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Borri Ltd has supplied and installed two high efficiency Borri B9000FXS 300kVA (Uninterruptible Power Supply) UPS systems at the latest data centre facility on the Isle of Man.

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Cloud vs on-premises storage: Does it really matter?

By Rebecca Thompson, VP Marketing, Avere Systems.

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Proact supplies Finland’s first VMware Virtual SAN to PVP

Proact, the largest independent storage integrator in Europe, will be supplying what is thought to be Finland’s first VMware Virtual SAN implementation to Pohjanmaan Verkkopalvelut Oy. This is a fully redundant, scalable system based on Cisco UCS servers. The package includes VMware...

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Appointment of Nissar Rahman marks another milestone in Airedale International’s export growth programme

Following the opening of its Dubai office in February, Airedale International has now appointed...

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000...

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure,...

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EtherDrive platform chosen for backup service

Purity IT AS (Purity), a prominent Norwegian storage systems integrator specializing in storage,...

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service...

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Videos

Proactivity, AI and transparency - the top customer expectations

Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured...

nLighten sets new sustainability benchmark

Francesco Marasco, VP Energy Operations and Sustainability, nLighten, explains why the European data centre provider has published the first ICFEn (Integrated Carbon-Free Energy) scores for its facilities,...

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Assessing the state of the energy industry

Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...

Expert Opinions

Why channel partners hold the key to true cyber asset visibility

By Richard Mitchell, Head of Channel, ThreatAware

From Chaos to Control: The Role of Frameworks in Building Resilient Cyber Security

By James Preston, Principal Security Consultant at ANSecurity.

Can AI help employees to upskill?

By Nadir Merchant, General Manager, IT Operations Suite, Kaseya.

A Year in Review, A Better WAN Tomorrow

By David Trossell, CEO and CTO of Bridgeworks

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