Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have...

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SailPoint Identity+ Alliance doubles in partner memberships

Broadens scope of security solutions to create the ‘Identity-Aware’ enterprise.

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BlueJeans partners with Equinix

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

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CyberArk launches C3 Alliance with global technology partners

New programme brings together enterprise software, IT security and services providers to build on the power of privileged account security to better protect customers from cyber threats.

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Open source on the up

Open source viewed as today’s preeminent architecture and an engine for innovation, but...

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Red Hat increases speed of interactive intelligence Private Cloud delivery

Cloud services provider moving workloads to Red Hat OpenStack Platform and Red Hat Ceph...

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Setting new standards in data centre testing ?

HeatLoad launches 200A and 250A three-phase power distribution boards.

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FreeStor delivers 'game-changing' value to LG CNS

FalconStor’s software-defined storage approach overcomes the high-cost structure, management...

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UK insurers plan big data revolution over next two years

83% of UK insurance companies view a big data strategy as their most critical priority this year,...

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IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing...

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IT teams not fit for purpose, say tech leaders

IT leaders believe more than a quarter of their existing teams need replacing in order to drive...

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Nexsan and X-IO Technologies sign OEM agreement

Nexsan  has signed a global OEM agreement with X-IO Technologies to integrate Nexsan's E60...

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Videos

Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He...
Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...
Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

Expert Opinions

In an exclusive conversation with Devang Mehta of Infrassist, the focus is on how MSPs can move beyond reactive firefighting and build for sustainable growth. Mehta explains how MSPs must rethink how they...
By Dan Bridges, Technical Director, Dropzone AI.
By Michael Vallas, Global Technical Principal, Goldilock Secure.