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Contact Centre Homeworking – Is it time to think again? 

Klaas van der Leest, UK Managing Director, Intelecom outlinesfive reasons why it’s time to reconsider homeworking, and although he is thinking contact centre homeworking, the same rules increasingly apply to many other areas

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How IBM will support cloud developers

A raft of 30 new services built around the recently launched BlueMix PaaS, including a sandbox area, are being targeted at the cloud applications and services community to make development easier and richer

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Research highlights the dawn of the Super User

73% of organisations acknowledge IT-savvy workers but half lag in granting them resources to combat shadow IT.

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iTRACS evolves DCIM

iTRACS has released Converged Physical Infrastructure Management® (CPIM®) 3.2. This latest release enables faster workflows, enhanced integration tools and a new level of automated connectivity management featuring the integrated imVision® automated infrastructure management solution.

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Dell advances Open Networking initiative

Dell’s open-networking initiative disrupts traditional networking switch model, enables rapid...

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Big Blue gets a big cloud idea

IBM has latched onto the need to not have as many partners as possible, to provide the widest...

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HP extends mission-critical enterprise environments

Company adds availability, efficiency and cloud-readiness enhancements for business-critical...

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Alert Logic announces international expansion Into EMEA

Alert Logic has announced its international expansion into EMEA. The US-based company recently...

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KEMP enhances server workload and application security

New security features for ADCs fill the gap left by Microsoft TMG.

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ManageEngine fortifies enterprise security log analytics

New SIEM GA features: real-time event correlation, complete user audit trail, ISO 27001 reporting,...

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Mimecast service disarms Spear Phishing threat

Targeted Threat Protection joins suite of cloud security services for email.

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Volta welcomes SSE Telecoms’ ‘LIGHTNOW’ network at its central London data centre

SSE Telecoms’ LIGHTNOW high capacity networking service now available at Volta, adding...

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Videos

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

Creating good chemistry to cater for AI data centre power demands

Brandon Smith, VP of Global Sales and Product at ZincFive, how AI workloads are fundamentally changing data centre power profiles - shifting from steady, predictable loads to highly dynamic, burst-driven...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

Expert Opinions

Artificial Intelligence or human intelligence, which is the priority?

By Russell Gammon, Chief Innovation Officer at Tax Systems.

It’s time to move forward: solving the challenges that have plagued data centre operations for the past decade

By Jeff Safovich, CTO of RiT Tech.

The age of promises is over, vendors must now lead with evidence-based assurances

Sam Kirkman, Director of Services, EMEA at NetSPI, on why organisations need proof, not promise, when it comes to third-party security.

AI in the SOC: why complete autonomy is the wrong goal

By Dan Petrillo, VP of Product at BlueVoyant.

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