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Optimising operations and customer experience

Extreme Networks is deploying an advanced, cloud-based network to connect all supermarket retail stores, warehouses, and corporate offices for the Colruyt Group, one of the largest retail companies in Belgium, Luxembourg, France, and India. The implementation will enable Colruyt to create a more...

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Mimecast helps e-recruiting business, StepStone, to stop 70 percent of phishing attacks

StepStone uses new safety system and cybersecurity awareness training to reduce phishing and impersonation emails.

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NEWS
Smart Buildings Show announces full conference programme for 2021

Speakers include Bluetooth, Johnson Controls, Microsoft, Schneider Electric, Siemens Smart Infrastructure and Vodafone.

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NEWS
Real time meter reading

Idrica is involved in a pilot project which focuses on remote reading of drinking water consumption in real time and the sending of information via the 5G network to a management center for analysis, pricing and processing.

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Customer experience (CX) technology sets a new baseline but still struggles to satisfy many

38% of consumers globally say that CX systems improved during the pandemic – but 52% experience...

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Ekinops partners with b<>com

Ekinops is working on a new research collaboration with the French innovation center, bcom. The...

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Skillsoft provides skills for tomorrow

Skillsoft is launching a series of innovative, new platform features, content, and courses to...

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BT and Oracle to accelerate delivery of new 5G services in the UK

Oracle Communications Converged Policy Management will support new 5G offerings across the EE...

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Mphasis Acquires Blink UX

Synergies in evidence-driven design with design thinking, DesignOps, agile user research,...

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Royal Monetary Authority of Bhutan and Ripple partner

The central bank will adopt Ripple’s CBDC Private Ledger to enhance financial inclusion and...

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A depending divide between developer and security teams

Security teams must rethink processes to aid innovation and customer experience.

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NEWS
Nokia selected by Spark to accelerate 5G rollout in New Zealand

Nokia to support the expansion of Spark’s 5G services nationwide, as well as 4G mobile network...

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Videos

Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

High optimism for AI in cybersecurity - with human oversight

Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but...

Vespertec brings the Midas touch to Durham University liquid cooling collaboration

Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...

Expert Opinions

Parallel or Just Parallel-ish? Understanding the Real Difference - An architectural perspective

By Floyd Christofferson, Vice President of Product Marketing, Hammerspace.

Unlocking True Value with a Solution-First Mindset

AI’s true value starts with the right mindset. By Darin Patterson, VP of Market Strategy Make.

Partner data centres with biodiversity for a sustainable AI era

By David Davies, Associate Director at Arup.

The ouroboros: When AI models eat their own tail

By Andre Jay, Director of Technology at Warp Technologies.

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