Customer service being overlooked, survey shows

Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Protective data centre efficiency
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Borri Ltd has supplied and installed two high efficiency Borri B9000FXS 300kVA (Uninterruptible Power Supply) UPS systems at the latest data centre facility on the Isle of Man.

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Proact supplies Finland’s first VMware Virtual SAN to PVP

Proact, the largest independent storage integrator in Europe, will be supplying what is thought to be Finland’s first VMware Virtual SAN implementation to Pohjanmaan Verkkopalvelut Oy. This is a fully redundant, scalable system based on Cisco UCS servers. The package includes VMware...

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Appointment of Nissar Rahman marks another milestone in Airedale International’s export growth programme

Following the opening of its Dubai office in February, Airedale International has now appointed...

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000...

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure,...

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EtherDrive platform chosen for backup service

Purity IT AS (Purity), a prominent Norwegian storage systems integrator specializing in storage,...

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service...

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Videos

Brian Rhoney, Data Center Market Development Manager at Corning Optical Communications, explains how operators face challenges of scale and density in meeting the infrastructure requirements of AI, both inside...
Eric Herzog, Chief Marketing Officer at Infinidat, explains how enterprises should be thinking about their cyber security strategy today, the difference between the next-generation and traditional approaches...
Eric Herzog, Chief Marketing Officer at Infinidat, looks at what the biggest challenges facing enterprises that want to adopt GenAI solutions today, the solutions that Infinidat offesr to facilitate easier AI...
We spoke with Adrian Lam from Hetone at Data Centre World Frankfurt 2025 to hear about the company’s presence at the event and their involvement in the data centre industry. Watch the full interview to...

Expert Opinions

International Women in Engineering Day provides an opportunity to celebrate the women driving diversity in STEM and reflect on the ongoing journey toward gender equality.
By Sebastian Murphy, Technical Director - Data Centers EMEA, blu-3, Shaheed Salie, Technical Manager, blu-3, and Warren McTackett, blu-3.
By Nigel Edwards, Vice President WW Channel Sales & Marketing at Western Digital.