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NEWS
Customers want humans, not robots

New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots.

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NEWS
Financial sector overconfident when it comes to security

Seventy-one percent believe machine identities are central to company security and viability, but few identities are tracked .

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NEWS
MapR selected by KODAKOne

MapR technology will underpin the KODAKOne Platform, an image protection, monetization and distribution platform secured in blockchain, to provide a secure, scalable and cost-efficient solution for big data services and the storage of valuable digital assets.

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NEWS
POwering digital banking transformation

thinkmoney is using the OutSystems low-code platform to deliver its strategic program for digital transformation and growth, with the intention of bringing application development fully in-house and achieving a six-fold productivity increase compared to traditional coding.

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NEWS
Cloudian certifies with Milestone

Cloudian has announced certification of its enterprise storage with XProtect® video management...

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NEWS
Kantar Information is Beautiful Awards announces its 2018 winners

The winners of the Kantar Information is Beautiful Awards 2018 have been announced at the award...

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NEWS
Sovereign Business Integration Group wins Colocation/Hosting Provider of the Year Award

Sovereign Business Integration Group (Sovereign) fought off tough competition to be named the...

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NEWS
Nlyte introduces Workload Asset Management

Nlyte Software has introduced Nlyte Workload Asset Management. The next-generation solution...

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NEWS
Atto and Dell team

Jointly engineered and validated solutions offer consistent and reliable performance that support...

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NEWS
Swisscom optimises customer experience

Swisscom, the largest telecommunications service provider in Switzerland, selects Ericsson Expert...

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NEWS
Ai doesn't need to be taxing

Rainbird, the award-winning AI-powered automated decision-making platform, has been deployed by...

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NEWS
BI and analytics - a long way from maturity

More than 87 per cent of organisations are classified as having low business intelligence (BI) and...

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Videos

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

Expert Opinions

IDTechEx Investigates: Could New Nuclear Feed Power-Hungry Data Centers?

IDTechEx Technology Analyst Noah El Alami discusses the potential of the new generation of nuclear technologies – fission small modular reactors (SMRs) and fusion energy – in powering the ever-increasing...

Why software is the essential building block behind quantum computing’s huge potential

By Eric Paulsen, Field CTO, EMEA, Coder.

Protecting mission-critical networks from next-generation threats

By Fernando Rionegro, Vice President, Cloud and Network Services, Europe at Nokia.

AI Ambition meets Sustainability: The new reality of the data centre sector

By Terry Storrar, managing director, Leaseweb UK.

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