NEWS
Customer service - the future is virtual

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Equinix hires new head of EMEA Channel Partner Program

Former Palo Alto Networks channel chief, Oren Yehudai, to lead Equinix EMEA program as digital disruption continues to evolve enterprise needs.

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Where next for the agritech revolution?

The race is on to become the dominant digital platform in the agriculture sector, harnessing technologies that boost agricultural productivity through data capture and integration, according to new research from PA Consulting Group.

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NEWS
REN inaugurates Riba De Ave data centre

REN – Redes Energ?ticas Nacionais - has inaugurated the Riba de Ave data centre, an infrastructure which allows to significantly strengthen the security of the Security Telecommunications Network (RTS – Rede de Telecomunica??es de Seguran?a) and of the remaining critical information...

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NEWS
Gatwick is world’s first major airport to introduce a cloud-based Flight Information System

Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and...

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Filestream’s EDMS supports GDPR compliance and rapid business growth at Kingsley Healthcare

File Stream integrates with DocuSign to provide a digital signature and contract exchange solution...

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Ciena unveils new capabilities to help network operators prepare for 5G

Introduces open and adaptive wireline network architecture to enable scale and automation.

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With just a few clicks to the Edge Data Centre

Rittal launches Edge Data Centre Configurator.

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Quick quantum

Toshiba Europe GmbH has developed what it says is the world's fastest quantum key distribution...

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Storage with charm

Storage Made Easy (SME) has announced the availability of the Storage Made Easy™ Enterprise...

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Juniper Networks’ expanded portfolio makes enterprises multicloud-ready

Expanded portfolio in the data centre, campus, branch and cloud simplifies the journey to a secure...

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NEWS
Edmond de Rothschild banks on LzLabs for modern mainframe alternative

Moving core banking system and data to Linux-based x86 fosters greater innovation, integration and...

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Videos

In this video, DCS talks to Mark Acton, DCA at their 2025 10x10 Event
Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced...
Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a...
Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a...

Expert Opinions

By Tim de Groot, General Manager for Benelux, Nordic And North West & Central Africa at Kaspersky.
AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...
By Victoria Boryaeva - Senior Director of Marketing and Business Development at Pulseway