NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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AWS introduces Amazon EKS

Customers including Snap Inc., FICO, GoDaddy, Honeywell, Intuit, Pearson, Skyscanner, Verizon, and Zendesk are adopting Amazon EKS to run Kubernetes on AWS.

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Queen Elizabeth Hospital NHS Trust awards three year maintenance contract

Secure I.T. Environments Ltd, one of the UK’s leading designers and builders of modular data...

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Telia Carrier expands its Italian footprint

Telia Carrier has extended its network in Italy with a new PoP (Point-of-Presence) in Rome....

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve...

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teuto.net boosts storage performance 2,000%

Achieves 10x lower IO latency than Ceph through all layers in the virtual machine; avoids...

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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Mainframe focus

CA Technologies has announced at its second annual Built to Change Summit new leading-edge...

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Young engineers thrive at Crestchic during Year of Engineering

Three young, talented engineers have been appointed into key design roles at global loadbank...

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EU's diplomatic service chooses Boole Server

The BooleBox secure enterprise collaboration platform is now used by the European External Action...

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Videos

Peter Strahan, Member Director at Network Group, the peer-to-peer community group for IT resellers and managed service providers, provides an update on the organisation’s activities, covering the recent...
DCS talks to Piller at the DCA's 2025 10x10 Event
In Part 2 of our interview with Datwyler at Data Centre World Frankfurt 2025, we spoke with Oliver Wunderlich to continue the conversation about the company’s activities and insights from the event. Watch...
Mike Frank, Senior Scientist and Rodolfo Rosini, CEO, both at Vaire Computing, explain how reversible computing, as an alternative to classic computing, performs calculations without destroying information in...

Expert Opinions

By David Ferguson, cyber development lead and head of data at ScotlandIS.
Neal Griffiths, Chief Experience Officer at Matrix Booking, explores the integral relationship between employee insights and workspace innovation.
By Ian Cunningham, vice president Enterprise Sales, Colt Technology Services.
In the face of growing concern surrounding the energy demands of Artificial intelligence (AI), Ben Croxford, Managing Director at Eclipse Power Networks, explains how the technology can be used to address the...