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NICE launches Enlighten AI Routing

Leveraging holistic CX data to power its AI, NICE Enlighten AI Routing hyper-personalizes customer-agent connections in real-time to enable brand-differentiating next-gen CX.

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NEWS
Commvault expands SaaS portfolio

Commvault has expanded its Metallic software-as-a-service (SaaS) portfolio and a new unified intelligent data services platform designed to meet organizations’ growing demand to intelligently manage their most critical asset—their data.

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NEWS
Business leaders disagree over technology priorities

Cyber Security, Digital Transformation, AI and Cloud Computing all score similarly in terms of priority for IT leaders.

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NEWS
Intent networking taken to the next level?

Streamlined connectivity and integrations with VMware NSX-T and SONiC help customers to automate and assure the operations of IT, cloud and telco data centres.

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NEWS
CDL reduces data replication costs by 60%

insurtech CDL has deployed Qlik Data Integration to deliver real-time data ingestion capabilities...

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NEWS
neutrality.one connects Taeknizon’s enterprise locations to datamena and Equinix Abu Dhabi

The deployments provide secure, reliable and stable connections to Taekni Cloud for Taeknizon’s...

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NEWS
Haidrun enters blockchain market with next-gen enterprise solution

New private blockchain platform with AI delivers scale, privacy and cost savings to drive...

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NEWS
Kampala colo first

Raxio has officially launched Uganda’s first state of the art Tier III carrier-neutral data...

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NEWS
Digital dividend

Latest Citrix® research shows young workers can drive an extra £1.3 trillion in corporate profits...

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NEWS
Openreach boosts connectivity services with Ciena

Ciena’s Routing & Switching and Optical solutions help meet growing customer demand.

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NEWS
The Nuvias Group acquires Cloud Distribution

Nuvias Group, the European high value specialist distributor, is expanding through the acquisition...

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NEWS
StorCentric’s Retrospect launches Retrospect Backup 18

Industry's most flexible backup solution also includes enhanced data management platform, and cloud...

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Videos

Powering sustainable data centre growth

Rollo Maschietto, Policy Manager, Renewable Energy Association (REA), discusses the ways in which the data centre and energy sectors can work together to ensure delivery of the clean, reliable, and scalable...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

nLighten sets new sustainability benchmark

Francesco Marasco, VP Energy Operations and Sustainability, nLighten, explains why the European data centre provider has published the first ICFEn (Integrated Carbon-Free Energy) scores for its facilities,...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

Expert Opinions

Enecom Enhances Its Enterprise Data Infrastructure with the InfiniBox® Solution for 100% Availability and Cyber Resilient Storage

Infinidat says that Enecom, Inc., an information and communication technology (ICT) services provider primarily serving the Chugoku region in Japan, enhanced its storage infrastructure with multiple...

Coming out of the cloud – why businesses are repatriating their data

By Jon Fielding, Managing Director, EMEA, Apricorn.

Building the future, facing the neighbours: gigawatt data centres in 2026 

As AI leads to bigger data centres, power grids and public perceptions may shape what’s actually possible.   By Tate Cantrell, Verne CTO.

Kao Data’s SEED Fund initiative takes root in communities

By Lizzy McDowell, Director of Marketing, Kao Data.

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