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Red Box and EvaluAgent join forces to improve call centre performance through voice data
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Red Box, the leading platform for voice capture, and EvaluAgent, the all-in-one quality and performance management platform, have joined forces to enable call centre managers to access high quality voice conversations and transform quality assurance (QA) processes through automation.

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NightDragon and Orange Cyberdefense partner

Orange Cyberdefense will work with NightDragon portfolio companies to infuse technology into high-value security services to help customers stay ahead of threats.

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Kyndryl and Veritas Technologies form global partnership

Kyndryl and Veritas Technologies have formed a global partnership to help enterprises protect and recover their critical data across multi-cloud environments.

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The Barcelona Supercomputing Center and Lenovo form partnership

Research focus aligns to key technology goals within Spain and the European Commission, such as...

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N Series offers entry level data protection

Allows customers to simplify their IT environments and secure data with all-in-one scale-out backup...

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DataQube collaborates with NodeWeaver to provide full edge cloud capability

New partnership will empower colocation customers to benefit from enterprise cloud functionality at...

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

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NEWS
Colt Group launches its first Sustainability Report

Highlights commitment to delivering a positive impact from its ESG pledges.

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Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

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NEWS
Consumers want personalisation, but don't trust brands with their data

Report finds companies are struggling to meet consumer and regulatory demands for privacy.

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NEWS
Clinical research and drug development accelerated via analytics

SAS life sciences analytics help contract research organisation Gunvatta expedite clinical trials...

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This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam, exploring how the rise of the digital workforce is reshaping cybersecurity. The discussion covers the shift from...
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