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Research shows customers are using social media to complain

A survey commissioned by NewVoiceMedia gives some indication of the growing importance of social media as the vehicle through which end users complain about poor service from suppliers, and praise good service

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Mongo’s DBaaS now available on Rackspace ObjectRocket

Applications as cloud services are now becoming more accepted with Mongo’s Database as a Service the latest to appear via the ObjectRocket service of CSP, Rackspace

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Mobile IT: Preparing for a revolution in working practices
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Mobile working isn’t just growing - it’s set to become the norm. IDC predicts that mobile workers will outnumber their fixed counterparts by 2016. The reality is that most companies need to make comprehensive changes to their IT systems, policies and approach in order to ready...

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Certus IT stays ahead of the crowd in the Cloud
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How NGD, operator of one of Europe’s largest data centres, ensures competitive advantage for Certus IT, a fast growing private cloud services provider.

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West Sussex cuts running costs by 75 per cent with latest UPS

Any shift in an organisation’s circumstances can result in significant changes to its data...

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Don’t miss the bus!

Private cloud provides highly available and resilient ecommerce site for one of the UK’s...

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Repenting of data centre sins

Why power and cooling are among the greatest threats to data centre operations, and how to mitigate...

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New name, new impetus

In recognition of the data centre market’s growing importance, Gamma Global has established...

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Power protection – the bigger picture

This winter the UK has been hit by some of the most tempestuous weather conditions leaving...

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Great Expectations?

How to avoid disappointment when adopting flash technology. By Skip Bacon, Chief Technology Officer...

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DCA Review

By Simon Campbell-Whyte DCA Executive Director.

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Juggling performance, availability and security

Factors driving data centre evolution. By Tony Lock, Freeform Dynamics.

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Videos

Transformation drivers which can deliver for the channel

Rakesh Parbhoo, Executive Vice President Middle East and Africa at Westcon-Comstor, outlines how the company is marking its 40th birthday by sharing key channel trends and a future-ready vision. Hybrid IT,...

Collaboration, the thinking factory and digital transformation

Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the...

The AI opportunity - how the right storage is facilitating AI adoption - RAG

Eric Herzog, Chief Marketing Officer at Infinidat, looks at what the biggest challenges facing enterprises that want to adopt GenAI solutions today, the solutions that Infinidat offesr to facilitate easier AI...

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement...

Expert Opinions

How Are Private Equity Buyouts Impacting the Hosting Industry?

By Jake Madders, Director and Co-Founder, Hyve Managed Hosting.

Can the construction industry adapt to the data centre boom?

By Hugh McEvoy, Senior Director of Strategy & Business Development at Trimble.

Beyond Encryption: The New Face of Ransomware Threats

By Lorri Janssen-Anessi, Director of External Cyber Assessments at BlueVoyant.

The Hidden Cost of Manual Intervention in Capital Markets

By Dan Reid, CTO, Xceptor.

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