Genesys has introduced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power of Large Language Models (LLMs) as a force multiplier for employees.
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Research reveals top vendor marketing strategies required to influence buyer awareness and purchasing decisions during challenging economic times.
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New go-to-market strategy addresses channel partners’ increased demand for higher power and three-phase UPS to meet customers’ growing digital requirements.
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Implementation is part of Transdev's Cloud-First approach to better manage technological obsolescence.
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The colocation provider has restructured its operational team to include a new Data Centre Services...
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The IBM facility in Ehningen, Germany, is expected to open in 2024.
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Riverbed Alluvio leverages intelligent automation to automate workflows across tool silos with...
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New innovations for Falcon Cloud Security extend unified agent and agentless cloud visibility and...
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Cisco launches new security service edge (SSE) solution to enable superior hybrid work experiences...
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New vendor-agnostic Cisco Full-Stack Observability (FSO) Platform brings data together from...
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Collision blends AI, ML and human intelligence to enable enterprise B2C businesses to anticipate...
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The Zscaler Zero Trust Exchange platform supports the network redesign for local internet breakouts...
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