Blending CRM into Service Desks

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

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Intermedia targets EMEA partners

The cloud service provider sees building a broad partner as key to building an EMEA empire

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Finding hashtag vulnerabilities

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

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HP delivers ‘record-breaking’ performance

Offerings enable rapid business results with a reliable infrastructure for large-scale data analytics and business processing workloads.

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Dell delivers enterprise class server solution

Dell has announced a new addition to its PowerEdge server portfolio for enterprise, the Dell...

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Brocade extends Ethernet fabric ‘leadership’

With the industry’s largest Ethernet fabric installed base of more than 1,700 customers...

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NetApp introduces Unified scale-out storage systems

Customers moving to unbound clouds struggle to manage their data freely across both private and...

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Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is...

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More than 575 million data records lost or stolen in 2013

Over 1.5 million data records were lost or stolen every day in 2013.

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Barracuda expands Copy file sync & share service for businesses

New features and integrations bring security, ease of use, collaboration and workflow automation to...

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St.LukesHealth sees clearly with Varonis

Private health insurance provider knows if an unauthorised user tries to access its sensitive...

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AlgoSec partners with Qualys

New integration delivers application-centric vulnerability management, aggregating and scoring...

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Videos

Javier Cavada, President & CEO EMEA, Mitsubishi Power, discusses the many energy-related challenges facing the data centre industry as it tries to address the apparently contradictory demands of AI and the...
Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...
Ben Miller, Product Marketing Manager at Keysight Technologies, discusses the Keysight Artificial Intelligence (KAI) architecture, a portfolio of end-to-end solutions designed to help customers scale...
Tom Artinian, CEO and President of TiniFiber, shares the company’s vision and mission which centres on delivering ultra-rugged, high-speed fiber cabling, connectivity, tools, and solutions that enable...

Expert Opinions

By Ian Tickle, Chief of Global Field Operations at Freshworks.
Artificial intelligence (AI) workloads are already transforming data centres, and at speed. From power and cooling to deployment timelines and security, the infrastructure beneath modern compute is being...
In this opinion piece, Nigel Mallon, Business Development Manager for Data Centres at Weatherite, explores how heat recovery is transforming data centre efficiency. As energy demands rise, harnessing waste...