NEWS
IPsoft launches Amelia for Customer Care

The Digital Contact Centre Employee, who already handles 4.5 million calls/month at Telefónica, can now be cloud-sourced via DigitalWorkforce.ai to support more organisations in delivering a scaled and superior customer service.

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NEWS
Elastic infrastructure for AI and ML applications

VMware has introduced a new integrated feature in VMware vSphere 7 that will enable enterprises to deliver elastic infrastructure on-demand for artificial intelligence (AI) and machine learning (ML) applications. This new feature—VMware vSphere Bitfusion—is developed out of VMware’s 2019...

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NEWS
Data security is a key priority

LastPass by LogMeIn has released findings of a new report conducted in partnership with Vanson Bourne to understand how IT and security professionals across a variety of industries including finance, IT and media are managing their identity and access management (IAM) programmes. The findings...

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NEWS
Keysource launches AI service

Keysource is launching a new facilities maintenance service which utilises the latest machine learning/artificial intelligence technology to help organisations to transform their edge operational management strategy. KAI (Keysource Artificial Intelligence) has been designed to enable companies to...

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NEWS
Cloud native data management solution for cloud data warehouses, data lakes and lakehouses

Informatica has introduced new intelligence and automation capabilities to the industry’s first...

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NEWS
Scale storage capacity with combined solution

Scale storage capacity without having to sacrifice enterprise performance and resiliency.

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NEWS
Finance sector focuses on AI investments

While AI is not widely in use by most financial institutions, new research by The Economist...

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NEWS
Zscaler acquires Edgewise Networks

Zscaler has acquired Edgewise Networks, a pioneer in securing application-to-application...

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NEWS
Global IoT interoperability takes step forward

International standards initiative oneM2M has welcomed a range of new members as organisations...

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NEWS
Westcon signs EMEA distribution agreement

Westcon has signed an EMEA distribution agreement with Mist Systems, a Juniper Networks company....

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NEWS
Working from home during lockdown is increasing job satisfaction

9 in 10 working Brits say they have become closer to their workmates in recent months.

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NEWS
Razor powers AI-driven technology for leading UK charity Versus Arthritis

Cutting-edge AI tools will enhance the management and communication of research.

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Videos

Aleksandar Grbić, Global Data Center Solutions Manager, Hitachi Energy, discusses how the electricity grid must evolve to handle soaring demand from AI data centres. Grid integration and grid resilience have...
Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...
Luca Simonelli, Senior Vice President Channel & Global Alliances at GCX, explains the move toward converging underlay and overlay models, and how this is shaping unified networking and security delivery. He...

Expert Opinions

By Michael Vallas, Global Technical Principal, Goldilock Secure.
By Ryan Davis, Channel Account Manager at CultureAI.
In an exclusive conversation with Devang Mehta of Infrassist, the focus is on how MSPs can move beyond reactive firefighting and build for sustainable growth. Mehta explains how MSPs must rethink how they...
By Graham Jarvis, Freelance Business and Technology Journalist