NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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AWS introduces Amazon EKS

Customers including Snap Inc., FICO, GoDaddy, Honeywell, Intuit, Pearson, Skyscanner, Verizon, and Zendesk are adopting Amazon EKS to run Kubernetes on AWS.

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Queen Elizabeth Hospital NHS Trust awards three year maintenance contract

Secure I.T. Environments Ltd, one of the UK’s leading designers and builders of modular data...

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Telia Carrier expands its Italian footprint

Telia Carrier has extended its network in Italy with a new PoP (Point-of-Presence) in Rome....

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve...

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teuto.net boosts storage performance 2,000%

Achieves 10x lower IO latency than Ceph through all layers in the virtual machine; avoids...

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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Mainframe focus

CA Technologies has announced at its second annual Built to Change Summit new leading-edge...

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Young engineers thrive at Crestchic during Year of Engineering

Three young, talented engineers have been appointed into key design roles at global loadbank...

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EU's diplomatic service chooses Boole Server

The BooleBox secure enterprise collaboration platform is now used by the European External Action...

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Videos

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...
Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...
Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...
Welcome to the WinStar Introductory Presentation!

Expert Opinions

By Dael Williamson, EMEA CTO, Databricks.
AI’s true value starts with the right mindset. By Darin Patterson, VP of Market Strategy Make.
By Shuaib Rabbani, Major Incident Management Product Owner at HaloITSM.
Straightline Consulting’s Craig Eadie discusses how the rapid rise of hyperscale and AI-driven data centres is amplifying project complexity and risk, and why comprehensive commissioning from day one is now...