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Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one quarter of consumers would switch brands if offered the option of video chat.

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Disaster Recovery remains an afterthought

iland research reveals that despite 85% of respondents experiencing a failure or outage at some point, only 65% of organisations have a company-wide DR plan in place.

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NEWS
CIOs underestimate SSH risks

Venafi Risk Assessment team study finds that enterprises average one root access orphan key on every enterprise server, which can act as permanent back doors.

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Increased agility aids the health industry

SD-WAN addresses the needs of a growing distributed workforce.

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NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

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Continuing uninterrupted through Covid

Node4 has provided Novacroft with a hybrid cloud environment to help it meet the challenges posed...

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NEWS
Schneider Electric ranked world’s most sustainable corporation by Corporate Knights

Schneider ranked number 1 out of more than 8,000 corporations assessed for 2021 Global 100.

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NEWS
DDoS attacks cross the 10 million mark

Not all world records are cause for celebration—just look at the DDoS attack numbers from 2020....

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Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term,...

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Microsoft, Amazon and Google dominate hyperscale market

New data from Synergy Research Group shows that the total number of large data centers operated by...

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NEWS
More choice for unified platform

Veritas Technologies has launched Veritas NetBackup™ 9. NetBackup 9 delivers significant new...

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NEWS
UK MSP responds to rising industry demands for safe and secure cloud management

Six Degrees has become a Microsoft Azure Expert MSP. Six Degrees is one of only eight UK...

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Videos

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

Expert Opinions

Cooling AI Responsibly: A New Path to Water Resilience

New research shows water use by data centers worldwide will more than triple by 2050, impacting water-stressed regions the most. Water scarcity poses a material risk to data center operations and expansion....

The Substation Is No Longer Someone Else’s Problem

By Louis Charlton, CEO of Global Commissioning.

The secret to turning AI hype into real business results

Paul Swaddle, Product Manager at Serios Group and Lucy Batley, founder of AI consultancy Traction Industries discuss how organisations can combine data and AI to create meaningful business impact.

The AI Boom Is Exposing a Delivery Gap

By Brian O’Hare, Service Director at BCS Consultancy.

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