Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

Michael Anderson, VP, Business Development at Abstract Security, discusses the launch of the company’s PAINT Partner Program (Partnerships, Alliances, and INTegrations), designed to empower resellers, MSPs,...
Adam Pitton, Heimdal Security cybersecurity advisor and former UK cyber detective, discusses the findings of the company’s recent survey 80 North American MSPs, showing that fragmented security stacks drive...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, discusses the current business continuity and disaster recovery landscape.

Expert Opinions

By Kirsty Paine, Field CTO & Strategic Advisor, Splunk.
Nick Rogers, CEO of Exacta Technologies, explores the growing importance for businesses to prioritise on-premises over cloud storage in not only reducing hefty management costs but to ensure complete control...
As more organisations become reliant on cloud-based network services, the traditional perimeter-based security model is becoming increasingly outdated. Keeping security measures updated is crucial in...