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69% of consumers believe technology will help build stronger relationships with retailers

Tech has the power to empower human staff to improve the customer experience, rather than jeopardise their roles.

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NEWS
Outside in approach makes the customer king

It sounds suspiciously logical, and very, very sensible, but the revelation that Channel organisations need to pay more attention to what their customers want was the major theme for the recent Managed Services + Hosting (MSH) Summit.

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NEWS
Delivering legacy mainframe applications in the cloud

LzLabs teams up with Amazon Web Services.

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NEWS
Majority of firms want to replace their SaaS CRM systems

Exorbitant costs and IT requirements cited as most common reasons businesses plan to replace.

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NEWS
Innovation, efficiency and creativity wins with customers

Managed Services providers have to take some tough decisions in order to avoid being pulled in all...

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NEWS
SureCloud helps U Account with GDPR compliance

Leading Fintech solutions provider selects SureCloud to simplify and manage its GDPR programme.

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NEWS
Transforming data-centric computing

At The Computing Conference 2018 hosted by Alibaba Group in Hangzhou, China, Intel and Alibaba...

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NEWS
Rubrik introduces Velocity Partner Program

Rubrik, the Cloud Data Management Company, has launched the Rubrik Velocity Partner Program, its...

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NEWS
Rapid7 brings security orchestration and automation capabilities to its Insight Platform

Company introduces new automation offering, InsightConnect; and provides enhanced automation...

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NEWS
DigiCert, Gemalto and ISARA partner

Partnership aims to deliver secure, post-quantum-ready PKI with end-to-end roots of trust and...

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NEWS
DocAuthority supports Saga with data protection and document management

Saga, the company that specialises in providing exclusive services for the over 50s, is working...

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NEWS
Nuvias partners with Sinefa to deliver real-time network traffic intelligence across EMEA

New channel partnership expands advanced networking portfolio at Nuvias.

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Videos

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...

Expert Opinions

From Talent Development to Industry Standards: Why Commissioning Companies Must Act Now

Global Commissioning’s CEO Louis Charlton’s latest article comes during National Apprenticeship Week, as the importance of building up our next generation of talent’s skills for data centre facilities is...

How enterprises can deploy agentic AI workforces without data limitations

By Justin Borgman, CEO Starburst.

When boards demand AI ROI, network resilience becomes a governance issue

By Jean Philippe Avelange, CIO Expereo.

The Complexity Tax of Cloud Transformation

By Richard Harbridge, Microsoft MVP and Technology & Ecosystem Strategist at ShareGate.

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