Digitalisation World

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Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Published in Digital Business

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience surge in June.

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Rahi Systems and Infinidat Partner

Published in BC/DR Cloud + MS Software Defined DC & Storage Storage Storage + Servers Storage Technology

New venture will deliver storage cost predictability during unpredictable times.

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New Relic offers open source

Published in AI AIOps Open Software Open Source

New Relic commits to open source instrumentation, integrations, and SDKs, and aligns future offerings with the Cloud Native Computing Foundation OpenTelemetry standard.

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Delivering on the self-healing, autonomous edge

Published in AI Datacentre + Network Security Everything AI Orchestration + Management Tools Security + Compliance

Ivanti delivers on its vision to enable the Self-Healing Autonomous Edge with adaptive security and contextualised, personalised experience for remote workers.

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Smart Social Distancing Solution from Software AG helps employees return to work safely

New IIoT solution to be available through international network of partners.

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Fibre for Hague households

Emtelle’s fibre optic cabling solutions in use as 25,000 households are due to be connected to a...

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Autos and RingCentral expand partnership

Atos to become a customer of Unify Office, starting deployment with Atos Unified Communications and...

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Nokia 5G standalone private wireless network selected by Sandvik

Sandvik Mining and Rock Technology to deploy Nokia 5G SA private network at its Tampere-based test...

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Santander saves $2m and improves customer experience

Santander Consumer Bank, a subsidiary of Banco Santander, has saved over $2M and more than 30,000...

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Rackspace Technology leads Aramex’s migration to public cloud

Rackspace Technology says that Aramex, a leading global provider of comprehensive logistics and...

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Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

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Vodafone Business to offer managed security services

Vodafone Business teams with Accenture to provide digital resiliency services to help businesses...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...

Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...