NEWS
Genesys Cloud CX helps employees improve quality, speed and accuracy
  • Published in

Genesys has introduced expanded generative AI capabilities for experience orchestration, helping organisations unlock deeper customer and operational insights using the power of Large Language Models (LLMs) as a force multiplier for employees.

Read More
NEWS
81% of enterprises in the search for new cybersecurity vendors

Research reveals top vendor marketing strategies required to influence buyer awareness and purchasing decisions during challenging economic times.

Read More
NEWS
Vertiv enhances its Three-Phase UPS Channel offering in EMEA

New go-to-market strategy addresses channel partners’ increased demand for higher power and three-phase UPS to meet customers’ growing digital requirements.

Read More
NEWS
Netskope Intelligent SSE selected by Transdev

Implementation is part of Transdev's Cloud-First approach to better manage technological obsolescence.

Read More
NEWS
Telehouse Europe powers operational and customer experience excellence

The colocation provider has restructured its operational team to include a new Data Centre Services...

Read More
NEWS
IBM to build its first European Quantum Data Centre

The IBM facility in Ehningen, Germany, is expected to open in 2024.

Read More
NEWS
Riverbed adds Intelligent Automation

Riverbed Alluvio leverages intelligent automation to automate workflows across tool silos with...

Read More
NEWS
CrowdStrike unveils ‘1-Click XDR’

New innovations for Falcon Cloud Security extend unified agent and agentless cloud visibility and...

Read More
NEWS
Towards AI-first Security Cloud

Cisco launches new security service edge (SSE) solution to enable superior hybrid work experiences...

Read More
NEWS
Cisco launches Full Stack Observability Platform

New vendor-agnostic Cisco Full-Stack Observability (FSO) Platform brings data together from...

Read More
NEWS
Foresight Factory launches Business Decision-Making Platform

Collision blends AI, ML and human intelligence to enable enterprise B2C businesses to anticipate...

Read More
NEWS
Zscaler enables a secure, connected workplace for Primetals Technologies

The Zscaler Zero Trust Exchange platform supports the network redesign for local internet breakouts...

Read More

Videos

Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President, Business Strategy, both at Critical Manufacturing, provide some great insights as to the themes covered at the...
Michael Akinla, Business Manager UK / Ireland / Nordics at Panduit, explains that, as increasing numbers of data centres are being developed with GPU-based compute as a key growth opportunity, factoring in...
Tom Glover discusses the findings of the company’s recent Q1 2025 EMEA Data Centre Report, which reveal potential challenges around tariffs and wider geopolitical tensions, power constraints and demand...
Eric Herzog, Chief Marketing Officer at Infinidat, looks at what the biggest challenges facing enterprises that want to adopt GenAI solutions today, the solutions that Infinidat offesr to facilitate easier AI...

Expert Opinions

By Scott McKinnon, Chief Security Officer, UK&I at Palo Alto Networks.
Orange Business continues to pursue its digital transformation to deliver simpler, more flexible, and AI-native experiences, centered around trust. Supported by world-class technology partners, this...
By Eric Herzog, CMO at Infinidat.
New report uncovers identity security risks, low initial assessment scores, and urgent need for remediation across Active Directory, Entra ID, and Okta - but substantial score improvements for users applying...