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Customer service being overlooked, survey shows

Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Protective data centre efficiency
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Borri Ltd has supplied and installed two high efficiency Borri B9000FXS 300kVA (Uninterruptible Power Supply) UPS systems at the latest data centre facility on the Isle of Man.

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Cloud vs on-premises storage: Does it really matter?

By Rebecca Thompson, VP Marketing, Avere Systems.

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Proact supplies Finland’s first VMware Virtual SAN to PVP

Proact, the largest independent storage integrator in Europe, will be supplying what is thought to be Finland’s first VMware Virtual SAN implementation to Pohjanmaan Verkkopalvelut Oy. This is a fully redundant, scalable system based on Cisco UCS servers. The package includes VMware...

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Appointment of Nissar Rahman marks another milestone in Airedale International’s export growth programme

Following the opening of its Dubai office in February, Airedale International has now appointed...

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000...

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure,...

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EtherDrive platform chosen for backup service

Purity IT AS (Purity), a prominent Norwegian storage systems integrator specializing in storage,...

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service...

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Videos

The hidden economics of AI: balancing innovation and reality

Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...

Waterless liquid cooling for AI factories

Andreas Keiger, Chief Revenue Officer at ZutaCore, discusses the AI power density challenge facing data centre owners and operators, looking at the various liquid cooling options available to address the...

Unleashing the potential of a connected world

Tom Artinian, CEO and President of TiniFiber, shares the company’s vision and mission which centres on delivering ultra-rugged, high-speed fiber cabling, connectivity, tools, and solutions that enable...

Transformation drivers which can deliver for the channel

Rakesh Parbhoo, Executive Vice President Middle East and Africa at Westcon-Comstor, outlines how the company is marking its 40th birthday by sharing key channel trends and a future-ready vision. Hybrid IT,...

Expert Opinions

How Are Private Equity Buyouts Impacting the Hosting Industry?

By Jake Madders, Director and Co-Founder, Hyve Managed Hosting.

Can the construction industry adapt to the data centre boom?

By Hugh McEvoy, Senior Director of Strategy & Business Development at Trimble.

Liquid Cooling as a Platform: The Missing Piece in Scalable Data center Infrastructure

It’s easy to be astonished by how fast AI has progressed. But industry insiders are equally amazed by the pace at which the infrastructure underlying artificial intelligence has developed – and the surge...

Trends in Legal Technology That Are Here to Stay

Law firms are embracing AI, cloud, and virtual services to boost efficiency, security, and client trust—now essential across research, case management, remote hearings, and complex mass torts like AFFF.

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