NEWS
Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented by cost, resource and technology barriers from achieving it.

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NEWS
Red Hat underpins Brazil's first OpenStack-based Cloud

New cloud infrastructure based on Red Hat Enterprise Linux OpenStack Platform helps Dualtec improve operational efficiency by 35 percent, enables company to expand cloud services.

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FalconStor debuts Cinder integration

New abstraction layer opens the door to FreeStor data services stack for organizations looking to take advantage of flexibility, cost savings of open, software-defined approach to storage.

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Node4 N4Protect DDoS service launches

Industry-leading DDoS protection in one service, without upfront investment.

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Alteryx secures $85 million investment

Led by Iconiq Capital and Insight Venture Partners to drive generational shift in analytics and...

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Equinix and Oracle collaborate

Enterprise customers gain high performance, low latency, and highly secure global direct access to...

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SanDisk unveils FlashSoft® Software

Latest solution delivers unprecedented I/O acceleration to virtual environments.

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8TB drive for surveillance

Seagate Technology has launched what it says is the world’s first 8TB surveillance hard drive...

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British American Tobacco extends partnership with Fujitsu

Fujitsu to manage deployment of Office 365 to help boost productivity and improve working lives...

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It only takes one hour to detect APTs on network, apparently

Survey reveals unmanaged credentials are the biggest security issue for organisations and IT...

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New Head of Architecture to drive future development at RDT

General insurance software provider RDT has appointed digital specialist Mark Degenaar as its new...

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NEWS
Cloud traffic to quadruple by 2019

The fifth annual Cisco® Global Cloud Index (2014-2019)  forecasts that global cloud traffic...

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Videos

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...
In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....
As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

Expert Opinions

By Chris Riche-Webber, VP of Business Intelligence and Analytics, SmartRecruiters.
By Fabrizio Landini, Global Data Centre Segment Leader, Hitachi Group.
By Louis Charlton, CEO of Global Commissioning.
Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...