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Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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NEWS
NTT DATA partners with Toyota

The collective aims to utilise connected car data to better reduce traffic congestion and CO2 emissions.

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NEWS
LiveAction appoints QBS Software as European Channel Distribution Partner

Portfolio to include LiveAction’s recently launched NDR platform.

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Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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Energy security is most exciting area of IoT technology development

Energy security tops the list of the ‘most exciting’ areas of smart utility development, ahead...

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NEWS
Quantum Computing company democratises quantum adoption

Oxford Quantum Circuits collaborating with Equinix to enable companies around the world to trial...

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NEWS
AtlasEdge and UPSTACK form strategic partnership

AtlasEdge, a leading pan-European Edge data centre provider, and UPSTACK, the fastest-growing...

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NEWS
Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain...

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NEWS
Core to Cloud partners with Illumio

Stopping breaches from spreading across the hybrid attack surface.

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NEWS
Data centre makes a splash

Deep Green, a British start-up, has launched a UK-first technology that supplies free heat to local...

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NEWS
Colt Data Centre Services (DCS) opens new Osaka Keihanna 45MW data centre

This forms part of the Keihanna Science City, near Osaka, one of Japan’s main centres for...

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NEWS
Cloudflare integrates with Atlassian, Microsoft, and Sumo Logic

New collaborations expand the reach of the Cloudflare One Zero Trust platform to where businesses...

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Videos

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

From remote access to real control: how MSPs are rethinking security and operations

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how...

Webex launch at Gamma: a partner-led approach explained

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform...

Sydney seen as the AI sweet spot

Paul Christensen, Macquarie Data Centres General Manager, discusses the company’s 47MW IC3 Super West Sydney AI data centre, in the context of its plans to build out some 200MW of AI and cloud capacity in...

Expert Opinions

Iranian cyber threats, geopolitics, and the new cyber reality

By Robert Hannigan, Chairman of International Business at BlueVoyant.

Resolving the chicken and the egg of cyber-security

By Graham Jarvis, Freelance Business and Technology Journalist

Cooling Under Grid Constraint: Why Waste Heat Is Becoming Essential

By Mihir Nandkeolyar, Director Business Development Global Data Centre Solutions, Johnson Controls.

Underestimate harmonics at your peril

Harmonics pose a headache for electrical systems in many industries, but data centres are uniquely exposed to the risks. Scott Birchall, Data centres & HVACR application engineer, ABB, explains what harmonics...

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