Digitalisation World

NEWS

UK falling behind Europe in customer service as AI changes the game

Published in AI Everything AI

Just half (54%) of UK businesses use AI for customer service compared to 97% in The Netherlands.

NEWS

Avenga: The new global expert in digital transformation?

Published in Digital Business

IT service providers IT Kontrakt, Sevenval, CoreValue and Solidbrain join forces to form Avenga.

NEWS

Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

Published in AI Robotic Process Automation

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

NEWS

YTL Communications deploys ADVA timing solution in LTE-A network

Published in Infrastructure Networking Networks + Telecoms

OSA 5410 and OSA 5420 deliver precise phase and frequency sync for next-gen mobile services across Malaysia.

NEWS

Europe has run-out of IPv4 addresses

The RIPE Network Coordination Centre, the not-for-profit organisation responsible for the...

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RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance...

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European Managed Services Summit 2020 launches

Leading Vendors, Solution and Service Providers to meet in Amsterdam in May 2020.

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Finance sector leads, public sector lags behind

Cloud transformation has increasingly become a key enabler for digitalization and realizing data...

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ABB powers the electrification of Dutch colocation data centre

Colocation data center and infrastructure provider Serverius has chosen ABB as a strategic partner...

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FUNET builds 400G-ready network

ROADM technology and ALM fiber monitoring solution ensure reliable, high-capacity connectivity...

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Icetope's innovation recognised

Iceotope attributes its 2,331% revenue growth to great innovation.

NEWS

Creating a serverless cloud-native platform

Helping Green Flag break away from legacy and build a rapid, modern rescue service.

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Small Businesses at Risk from Cybersecurity Threats

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...