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COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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NEWS
No Going Back? Demand for hybrid working intensifies

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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NEWS
Informatica unveils industry’s first intelligent data management cloud

Data pioneer revolutionises enterprise cloud data management with AI-powered, cloud-first, cloud-native, end-to-end platform to seamlessly manage data across any platform, any cloud and for any user.

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NEWS
RS Components chooses Orange Business Services as sole managed service provider

Network transformation central to RS Components’ digital strategy.

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NEWS
Adstream uses Exasol to power industry consumer behaviour dashboards

The Public Advertising Insights Portal offers visibility on the impact of the COVID pandemic across...

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NEWS
IT and business services market remains robust

The European market for IT and business services remains robust, with record demand for cloud-based...

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NEWS
Drax Group deploys Solace to improve its IT infrastructure

Drax Group has selected Solace's event streaming and management technology to make its IT...

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NEWS
Accelerating data analytics and AI in the cloud

Accelerating Cloudera Data Platform with NVIDIA computing makes AI-fueled business transformation a...

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NEWS
Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...

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NEWS
Cloudreach launches Smart Migration service

New automation service will make cloud migration easier, quicker and more cost efficient.

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NEWS
Identity governance key to zero trust

Analyst-led research reveals cloud-based identity management is needed to support stronger...

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NEWS
UPS design enables data centre professionals to grow as needed

Schneider Electric has launched the Galaxy VL 200-500 kW (400V/480V) 3-phase uninterruptible power...

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Videos

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Proactivity, AI and transparency - the top customer expectations

Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured...

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...

Expert Opinions

Should leaders be using AI to Bridge the Gap Between IT and Business?

By Martin Schirmer, Group Vice President of NEMEA, Cloudera.

Parallel or Just Parallel-ish? Understanding the Real Difference - An architectural perspective

By Floyd Christofferson, Vice President of Product Marketing, Hammerspace.

Unlocking True Value with a Solution-First Mindset

AI’s true value starts with the right mindset. By Darin Patterson, VP of Market Strategy Make.

Big tech and data gatekeeping: why we need an open AI environment

By Giedrius Steimantas, Engineering Manager, Oxylabs

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