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Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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NTT DATA partners with Toyota

The collective aims to utilise connected car data to better reduce traffic congestion and CO2 emissions.

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LiveAction appoints QBS Software as European Channel Distribution Partner

Portfolio to include LiveAction’s recently launched NDR platform.

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Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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Energy security is most exciting area of IoT technology development

Energy security tops the list of the ‘most exciting’ areas of smart utility development, ahead...

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Quantum Computing company democratises quantum adoption

Oxford Quantum Circuits collaborating with Equinix to enable companies around the world to trial...

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AtlasEdge and UPSTACK form strategic partnership

AtlasEdge, a leading pan-European Edge data centre provider, and UPSTACK, the fastest-growing...

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NEWS
Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain...

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Core to Cloud partners with Illumio

Stopping breaches from spreading across the hybrid attack surface.

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Data centre makes a splash

Deep Green, a British start-up, has launched a UK-first technology that supplies free heat to local...

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NEWS
Colt Data Centre Services (DCS) opens new Osaka Keihanna 45MW data centre

This forms part of the Keihanna Science City, near Osaka, one of Japan’s main centres for...

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NEWS
Cloudflare integrates with Atlassian, Microsoft, and Sumo Logic

New collaborations expand the reach of the Cloudflare One Zero Trust platform to where businesses...

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Videos

Apprentice celebrates data centre success

Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

Cutting through tool sprawl and burnout with a unified platform

Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do...

Services set to define the data centre landscape

Phil Cullerton, VP Services EMEA at Vertiv, explains why services will define the future of the data centre. The future of the data centre is not just about who builds fastest, it is about who operates best....

Expert Opinions

Taking the axe to data rot: clearing the path for custom organizational AI

By Rick Vanover, Vice President, Product Strategy at Veeam.

Cyber insurance is an MSP growth tool: most of the channel is still treating it as a cost

By Ryan Windt, Head of Growth Marketing at SeedPod Cyber.

The Importance of Strong API Governance in Safeguarding Agentic AI Deployment

By Markus Mueller, Field CTO APIM, Boomi.

Cognitive Enterprises, Autonomous Firms, Platformisation, and Trust as a Service are Poised to Shape the Future of Work

By Laura Wenzel, Global Marketing and Insights Director, iManage.

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