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Lack of customer data hinders AI progress

Research from Twilio finds that businesses are making good progress on implementing artificial intelligence (AI) to help power customer interactions, but are finding both a lack of customer data, as well as transparency in how they’re using that data, to be significant challenges.

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NEWS
Increased investment in human-centred software design

A survey of more than 700 technology professionals worldwide discusses the rising importance of human-centric design as a means for driving inclusive business practices.

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NEWS
VIRTUS Data Centres and HireHigher inspire sixth formers to join the data centre industry

HireHigher and VIRTUS have brought together Rising Stars within the digital infrastructure industry and sixth form students from two London schools (Logic School and St Marks) for an inspiring morning of activities and a tour of VIRTUS’ data centres.

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NEWS
Spectra Logic introduces LumOS Library Management Software

Next-generation LumOS software to power new TFinity Plus and Spectra Cube libraries.

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NEWS
Digital Realty expands renewable generator fuel rollout

Digital Realty has announced the expanded deployment of hydrotreated vegetable oil (HVO), a...

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NEWS
Survey reveals top priorities for C-Suite Executives

Generative artificial intelligence (GenAI) ushers in a new wave of optimism for transforming how...

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NEWS
Intel 'unleashes' Enterprise AI

At Vision 2024, Intel goes all-in on open and more secure enterprise AI with new customers,...

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NEWS
Guardz welcomes SentinelOne as strategic partner and investor

The two companies will collaborate to advance Guardz’s AI-powered cybersecurity technology and...

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NEWS
European countries expect their business revenue to grow by 19% as a result of improved connectivity

Two-fifths of organisations are upgrading to cellular connectivity to take advantage of...

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NEWS
Zscaler extends Zero Trust SASE leadership

Zscaler has signed an agreement to acquire Airgap Networks, the leader in cybersecurity solutions...

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NEWS
GlobalLogic introduces ‘Platform of Platforms’ for enabling enterprise-grade AI

First-of-its-kind platform architecture to unify and industrialize enterprise-grade AI solutions.

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NEWS
Wasabi Technologies introduces Wasabi AiR

The industry’s first searchable active archive leverages AI recognition to bring structure to...

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Videos

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Empowering MSPs to Combine Human Expertise with CISO Insights

Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

Small Businesses at Risk from Cybersecurity Threats

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Expert Opinions

IDTechEx Investigates: Could New Nuclear Feed Power-Hungry Data Centers?

IDTechEx Technology Analyst Noah El Alami discusses the potential of the new generation of nuclear technologies – fission small modular reactors (SMRs) and fusion energy – in powering the ever-increasing...

Data Center Cooling Options

BAC specializes in cooling for the future, providing a system solution for data centers that combines immersion cooling with dry, adiabatic, hybrid and/or evaporative cooling options.

WAN acceleration: when to romance your data

By Graham Jarvis, Freelance Lead Journalist - Business and Technology, Trudy Darwin Communications

How MSSPs can adopt AI with confidence

By Haris Pylarinos, Founder and CEO of Hack The Box

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