Customer contact center operations are set to undergo a transformation to improve customer experience delivery, finds new research from Frost & Sullivan. Commissioned by Webhelp, the study of over 1,000 senior customer experience management professionals, finds organizations are embracing...
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Three new Micro Data Centres deployed at separate locations, containing complete environmental monitoring, air conditioning, power distribution and UPS, along with training, and an on-going maintenance programme.
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Technology businesses join forces to combine award-winning data engineering capabilities with ground-breaking Applied Machine Learning.
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Misconfiguration is the number one cause of cloud-security incidents in 2021.
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Expands Falcon Complete into one of the most critical areas of enterprise risk – identity.
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Edgescan has published the findings of its 2022 Vulnerability Statistics Report, which for the 7th...
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As mainframe modernization and hybrid cloud adoption takes on increasing importance, IT leaders...
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Fungible has introduced a significant upgrade to its Fungible Storage Cluster (FSC) with the FSC...
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Full-stack observability and advanced AIOps dramatically reduce manual effort and enable teams to...
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Enterprise File Storage offers high performance and high availability to help organisations...
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Latest innovation for helping hyperscalers and cloud service providers to build and manage...
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Notable trends include: opting for a hardware upgrade over a refresh, improving start up time and...
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