GFI Software launches GFI MAX ServiceDesk

New service enables MSPs to better organise their communications with customers, improving response times and management of requests.

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TIM Brasil and Xtera deploy 100G optical network

TIM Brasil, the fastest growing operator in Brazil, selected and deployed 100G optical networking equipment supplied by Xtera Communications, Inc., a leading global provider of optical networking solutions, on a long-haul transmission infrastructure in north east Brazil. This infrastructure links...

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Reed & Mackay steps up IT support for 300 staff using Sunrise Software

Leading corporate travel agent relies on Sostenuto to streamline processes and support mission-critical business environment where 100% IT uptime is essential.

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ControlCircle launches MaxCloud to keep control of corporate IT infrastructure ‘virtual sprawl’

MaxCloud provides a complete view of corporate Amazon Web Services and IT infrastructure for...

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Unitrends acquires PHD Virtual

Insight Venture Partners’ portfolio companies join forces to create data protection platform...

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Five enterprise IT predictions for 2014

Brought to you by David Gibson, VP at Varonis Systems - a provider of software solutions for...

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IT professionals just want appreciation and for you to reboot your computer

Ipswitch Network Management Division survey reveals pains and passion of hard-working network...

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X-IO Technologies appoints Unisys

Leading storage provider selects Unisys as service partner to support its rapid growth and expand...

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ASG helps DirectNetworks build SMB services

Here is an example of how partnering in the cloud can provide a ready-made solution for SMBs that...

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Digital Realty breaks ground in Dublin

Digital Realty Trust, Inc. has announced that Minister for Jobs, Enterprise and Innovation, Richard...

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Videos

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...
Aleksandar Grbić, Global Data Center Solutions Manager, Hitachi Energy, discusses how the electricity grid must evolve to handle soaring demand from AI data centres. Grid integration and grid resilience have...
Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do...
Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

Expert Opinions

By Roy Azoulay, Co-founder, Chief Information & AI Officer at Cynomi.
By Mihir Nandkeolyar, Director Business Development Global Data Centre Solutions, Johnson Controls.
By Graham Jarvis, Freelance Business and Technology Journalist
In an exclusive conversation with Devang Mehta of Infrassist, the focus is on how MSPs can move beyond reactive firefighting and build for sustainable growth. Mehta explains how MSPs must rethink how they...