Research shows customers are using social media to complain

A survey commissioned by NewVoiceMedia gives some indication of the growing importance of social media as the vehicle through which end users complain about poor service from suppliers, and praise good service

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Mongo’s DBaaS now available on Rackspace ObjectRocket

Applications as cloud services are now becoming more accepted with Mongo’s Database as a Service the latest to appear via the ObjectRocket service of CSP, Rackspace

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Mobile IT: Preparing for a revolution in working practices
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Mobile working isn’t just growing - it’s set to become the norm. IDC predicts that mobile workers will outnumber their fixed counterparts by 2016. The reality is that most companies need to make comprehensive changes to their IT systems, policies and approach in order to ready...

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Certus IT stays ahead of the crowd in the Cloud
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How NGD, operator of one of Europe’s largest data centres, ensures competitive advantage for Certus IT, a fast growing private cloud services provider.

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West Sussex cuts running costs by 75 per cent with latest UPS

Any shift in an organisation’s circumstances can result in significant changes to its data...

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Don’t miss the bus!

Private cloud provides highly available and resilient ecommerce site for one of the UK’s...

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Repenting of data centre sins

Why power and cooling are among the greatest threats to data centre operations, and how to mitigate...

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New name, new impetus

In recognition of the data centre market’s growing importance, Gamma Global has established...

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Power protection – the bigger picture

This winter the UK has been hit by some of the most tempestuous weather conditions leaving...

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Great Expectations?

How to avoid disappointment when adopting flash technology. By Skip Bacon, Chief Technology Officer...

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DCA Review

By Simon Campbell-Whyte DCA Executive Director.

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Juggling performance, availability and security

Factors driving data centre evolution. By Tony Lock, Freeform Dynamics.

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...
Sylvie Gellida, General Manager, Optical and RF Foundry Division, STMicroelectronics, discusses the implications of the company entering high-volume production of its PIC100 silicon photonics platform to...
Rory Flashman-Wells, Co-Founder, National Data Centre Day, and Managing Director at Spa Communications, and Duncan White, Senior Director of Communications & Marketing at AtlasEdge, National Data Centre Day...

Expert Opinions

Exclusive Q&A with Jonathan Hassell, Vice President of Content & Editorial at O’Reilly, exploring how AI is reshaping management, accountability, and the future of work.
By Venkatesh Sriraman, UK&I Head of Software Engineering at Cognizant.
By Sean Tilley, Senior Sales Director EMEA at 11:11 Systems
By Ryan Lacey, UK Transport Market Lead at Sopra Steria