Digitalisation World

Customer service is key

Published in Digital Business

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

Published in

Expansion of Siemens offering with open software framework for building automation and IoT.

Published in Digital Business

A new service and digital strategy to transform MTU’s global customer support.

Published in Compliance/Governance/Risk Management Datacentre + Network Security Device Security Identity/Access Management Security + Compliance Security-as-a-Service

80 million fraud attacks and 210m bot attacks originated from Europe in Q1 2018.

Interxion opens MRS2, its second data centre in Marseille

Less than four years after acquiring its first data centre in Marseille, Interxion is continuing...

Your cyber intelligence is evolving

By Kristofer Mansson, CEO, Silobreaker.

Auth0 receives $55m in Series D funding

Momentum signifies global demand for extensible identity management.

Rackspace launches Kubernetes-as-a-Service solution

Helps enterprises accelerate their digital transformation, while reducing costs up to 50 percent.

Delivering non-disruptive data governance copy services

Hitachi Vantara has introduced its latest specialised data recovery platform,...

Malware evolves to exploit cryptocurrencies

Fortinet has published the findings of its latest Global Threat Landscape Report. The ...

RingCentral introduces Certified Partners Program

RingCentral, Inc. has introduced a new software-defined wide-area network (SD-WAN) certified...

Aeris and Barnacle collaborate

Companies unite to help parking management agencies replace the "boot" with the "Barnacle".

GRDs help future-proof data centres

Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...

Turning data governance into AI readiness for enterprise adoption

In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Scaling cybersecurity and unlocking third-party risk management for MSP growth

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...