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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

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teuto.net boosts storage performance 2,000%

Achieves 10x lower IO latency than Ceph through all layers in the virtual machine; avoids appliance costs, hassles and sets a solid foundation for rapid business growth.

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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Mainframe focus

CA Technologies has announced at its second annual Built to Change Summit new leading-edge solutions that unleash the power of the mainframe for the future and new possibilities for the Modern Software Factory. CA Brightside and a new partnership with IBM seek to help clients modernise their IT...

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Young engineers thrive at Crestchic during Year of Engineering

Three young, talented engineers have been appointed into key design roles at global loadbank...

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EU's diplomatic service chooses Boole Server

The BooleBox secure enterprise collaboration platform is now used by the European External Action...

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Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with...

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UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74...

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NetMotion delivers Operational Intelligence Platform for enterprise mobility

Comprehensive visibility across users, networks, applications and devices gives...

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Use of unlicensed software drops to 21% in UK

New BSA survey finds that 54% of CIOs list lowering security risks as the top reason for...

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Rubrik appoints Shay Mowlem as Senior Vice President of Product & Strategy

Mowlem will be responsible for driving Rubrik’s global product vision, design and development,...

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Verizon launches Threat Intelligence Platform Service

Combines sought after Verizon cyber-threat intelligence and Anomali Threat Platform to enable...

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Videos

The shift from MSP to MIP: unlocking a new wave of intelligent businesses

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the...

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

The new reality of ransomware and supply chain attacks

Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply...

Expert Opinions

AI is unlocking entry-level potential, not replacing it

By Rohit Gupta, UK&I Managing Director at Cognizant.

Data centres and the fire hazard: why fire protection enclosures are essential

As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...

Scaling Flotek: a closer look at one of the UK’s fast-growing MSPs

Flotek Group has grown rapidly in a market known for complexity and fragmentation. In this exclusive conversation, CEO Jay Ball discusses the thinking behind that growth, from early structural decisions to a...

Cooling without the cost

Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...

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