UK retailer uses Cloud Services to scale TV and Social Media campaigns

December is the most important month of the year for UK retailer Marks and Spencer, and its advertising campaigns are the cornerstone of its holiday strategy. When its 2013 primetime Christmas TV ad campaign encouraged people to visit a dedicated website, it was vital it could cope with the spike...

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Customer satisfaction rises overall

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

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Red Hat Enterprise Linux 6.6 Beta now available

Red Hat has announced the beta release of Red Hat Enterprise Linux 6.6, the latest version of our Red Hat Enterprise Linux 6 platform.

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Quorum releases onQ v3.8

Quorum has announced the general availability of Quorum onQ™ v3.8. This latest version offers...

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Lenovo ThinkServer now offering shared DAS clustering

Syncro controllers bring shared storage with RAID along with storage clustering and failover to...

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New hospital data centre project

Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust awards Secure I.T. Environments.

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End user survey sheds light on the application’s importance

Ninety-four per cent of UK business end users say application performance and availability affect...

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Unisys wins contract worth up to 28 million dollars

Defense Information Systems Agency selects Unisys to continue supporting the department's...

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Security breaches can go undiscovered for weeks

Tripwire, Inc has announced the results of a survey of 215 attendees at the Black Hat USA 2014...

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Gridstore CEO, George Symons, reviews 2014 Storage Industry Predictions

Gridstore™ has revealed its mid-year review of their original 2014 industry predictions. With...

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Survey reveals importance of hosting outsourced data locally

80% of IT decision makers agree that backing up their organisation’s vital information near...

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Videos

Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but...
Francesco Marasco, VP Energy Operations and Sustainability, nLighten, explains why the European data centre provider has published the first ICFEn (Integrated Carbon-Free Energy) scores for its facilities,...
Conrad Purcell, partner at Haynes Boone, explains how data centre development in sub-Saharan Africa is accelerating, driven by rising digital demand and infrastructure investment. While project finance through...
Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

Expert Opinions

As AI leads to bigger data centres, power grids and public perceptions may shape what’s actually possible.   By Tate Cantrell, Verne CTO.
By David Trossell, CEO and CTO of Bridgeworks.
By Dael Williamson, EMEA CTO, Databricks.
By Jon Fielding, Managing Director, EMEA, Apricorn.