Digitalisation World

Blending CRM into Service Desks

Published in Cloud + MS Infrastructure

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

Published in Cloud + MS Infrastructure

The cloud service provider sees building a broad partner as key to building an EMEA empire

Published in Cloud + MS Infrastructure Storage

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

Published in Management Storage + Servers

Offerings enable rapid business results with a reliable infrastructure for large-scale data analytics and business processing workloads.

Dell delivers enterprise class server solution

Dell has announced a new addition to its PowerEdge server portfolio for enterprise, the Dell...

Brocade extends Ethernet fabric ‘leadership’

With the industry’s largest Ethernet fabric installed base of more than 1,700 customers...

NetApp introduces Unified scale-out storage systems

Customers moving to unbound clouds struggle to manage their data freely across both private and...

Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is...

More than 575 million data records lost or stolen in 2013

Over 1.5 million data records were lost or stolen every day in 2013.

Barracuda expands Copy file sync & share service for businesses

New features and integrations bring security, ease of use, collaboration and workflow automation to...

St.LukesHealth sees clearly with Varonis

Private health insurance provider knows if an unauthorised user tries to access its sensitive...

AlgoSec partners with Qualys

New integration delivers application-centric vulnerability management, aggregating and scoring...

Quantum data centres set to complement classical computing

Matthew Martin, Managing Director of Quantum Design Oxford, discusses the critical role that quantum data centres will play in advancing the deployment of quantum technologies. He explains how quantum data...

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

Apprentice celebrates data centre success

Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

Expert Opinions

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

Resolving the chicken and the egg of cyber-security

By Graham Jarvis, Freelance Business and Technology Journalist

Why AI Gains Are Happening at the Edge

By Simone Larsson, Head of Enterprise AI, EMEA, Lenovo.

Human-centred design: why evidence-led empathy is shaping the workplace

Neal Griffiths, Chief Experience Officer at Matrix Booking explores how human-centred design, underpinned by evidence and empathy, is redefining how organisations create flexible, inclusive and high-performing...

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