Customer service being overlooked, survey shows

Commissioned by KANA Software, the survey shows that the majority of business managers think customer service plays little part in generating additional revenue

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Protective data centre efficiency
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Borri Ltd has supplied and installed two high efficiency Borri B9000FXS 300kVA (Uninterruptible Power Supply) UPS systems at the latest data centre facility on the Isle of Man.

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Proact supplies Finland’s first VMware Virtual SAN to PVP

Proact, the largest independent storage integrator in Europe, will be supplying what is thought to be Finland’s first VMware Virtual SAN implementation to Pohjanmaan Verkkopalvelut Oy. This is a fully redundant, scalable system based on Cisco UCS servers. The package includes VMware...

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Appointment of Nissar Rahman marks another milestone in Airedale International’s export growth programme

Following the opening of its Dubai office in February, Airedale International has now appointed...

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000...

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Capita IT Services offers Microsoft applications to public sector via G Cloud 5

Capita IT Services is now offering a range of Microsoft productivity applications in a secure,...

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EtherDrive platform chosen for backup service

Purity IT AS (Purity), a prominent Norwegian storage systems integrator specializing in storage,...

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service...

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Videos

In this interview, Gal Yosef, Director of Solution Engineering at AlgoSec, discusses how AI is reshaping both cyber threats and defences, and why visibility, policy enforcement and operational discipline are...
Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open...
Rob Coupland, CEO at Pulsant, discusses the company’s £10 million investment in its Milton Keynes data centre to provide high-density, sovereign compute capacity to support AI transformation, with plans to...
In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

Expert Opinions

By Rick Vanover, Vice President, Product Strategy at Veeam.
By Simone Larsson, Head of Enterprise AI, EMEA, Lenovo.
MSP Channel Insights sat down with Steven Heinsius, Vice President, Product Management and Marketing EMEA at Comstor, for an exclusive interview to explore how Cisco 360 is reshaping partner engagement,...