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Protecting chillers from damage

A large data centre’s chillers have just been given valuable protection from contamination through the fitment of RABScreen air intake screens.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Analytics for everyone

MicroStrategy has introduced MicroStrategy 10.9, the newest feature release to the company’s MicroStrategy 10™ platform.

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Tech Data to set out its Cloud Practice strategy

Distributor will articulate how the meaning of value is changing and what it means for the channel...

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Almost half of UK organisations don’t feel they have the internal skills to deal with cyber threats

New research from business continuity and disaster recovery provider, Databarracks, has reported...

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SolarWinds delivers visibility for managing Cisco ASA firewalls

SolarWinds Network Insight for Cisco ASA is now available as part of the latest versions of...

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oneclick launches Cloud Resource Manager

oneclick AG has launched a new system integration tool, Cloud Resource Manager. It is now...

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Veritas launches research and development function in Ireland

Irish Taoiseach Leo Varadkar officially opens Veritas multi-cloud innovation centre in Dublin.

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DC industry should take inspiration from the Nordics' approach to ICT innovation

The Green Grid to discuss ICT’s responsibility in achieving a sustainable future at Nordic...

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Compuware introduces Cloud access to mainframe development

Compuware is addressing the critical need to leverage modern Agile and DevOps best practices for...

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New Atos paper outlines major advances in cyber security

Atos, a global leader in digital transformation, believes waiting for digital threats to...

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Videos

Helping to scale next generation optical connectivity

Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...

Axians and Nokia deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...

Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...

Expert Opinions

The all-in-one platform trap: why depth, not just breadth, wins for MSPs

By Pete Wilson, Senior Director, Channel Sales EMEA, Illumio.

Why major incident management has become the new ‘public safety’ for digital business

By Shuaib Rabbani, Major Incident Management Product Owner at HaloITSM.

The WAN You Want: The Data Centre Magic of Christmas

By Graham Jarvis, Freelance Business and Technology Journalist.

Technology Integration is Shaping the Future of IoT

By Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions, Unisys.

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