Digitalisation World

Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

Published in AI Digital Business

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

NEWS

Circular Computing launches Remanufacturing-as-a-Service

Published in Digital Business

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

NEWS

Ransomware attacks continue to increase

Published in Security + Compliance

20% of all reported attacks occurred in the last 12 months.

NEWS

KAUST selects HPE

Published in Storage + Servers

King Abdullah University of Science and Technology’s Shaheen III will accelerate scientific discovery and enable AI-at-scale through advanced modeling, simulation, analytics and neural network training capabilities.

NEWS

C&W Networks upgrades CFX-1 and EWC submarine cables with Ciena

Pan-Caribbean networks receive a 10-fold capacity boost for enhanced connectivity.

NEWS

BTS and BBIX form peering partnership

The partnership will accelerate the deployment of international peering services that support...

NEWS

Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all...

NEWS

Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

NEWS

Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst...

NEWS

Keysource provides Datum due diligence

Keysource was part of the team behind Datum Datacentres’ acquisition of Teledata UK, a colocation...

NEWS

Cloud trust in decline

Leaseweb Global has published the results of research revealing that over half (55%) of UK IT...

NEWS

Confidence grows in addressing hybrid security challenges

84% of IT professionals have some degree of confidence in their user access security systems to...

Powering sustainable data centre growth

Rollo Maschietto, Policy Manager, Renewable Energy Association (REA), discusses the ways in which the data centre and energy sectors can work together to ensure delivery of the clean, reliable, and scalable...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Sustainability and advanced storage performance go hand in hand

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with...

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...