Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have...

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SailPoint Identity+ Alliance doubles in partner memberships

Broadens scope of security solutions to create the ‘Identity-Aware’ enterprise.

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BlueJeans partners with Equinix

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

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CyberArk launches C3 Alliance with global technology partners

New programme brings together enterprise software, IT security and services providers to build on the power of privileged account security to better protect customers from cyber threats.

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Open source on the up

Open source viewed as today’s preeminent architecture and an engine for innovation, but...

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Red Hat increases speed of interactive intelligence Private Cloud delivery

Cloud services provider moving workloads to Red Hat OpenStack Platform and Red Hat Ceph...

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Setting new standards in data centre testing ?

HeatLoad launches 200A and 250A three-phase power distribution boards.

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FreeStor delivers 'game-changing' value to LG CNS

FalconStor’s software-defined storage approach overcomes the high-cost structure, management...

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UK insurers plan big data revolution over next two years

83% of UK insurance companies view a big data strategy as their most critical priority this year,...

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IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing...

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IT teams not fit for purpose, say tech leaders

IT leaders believe more than a quarter of their existing teams need replacing in order to drive...

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Nexsan and X-IO Technologies sign OEM agreement

Nexsan  has signed a global OEM agreement with X-IO Technologies to integrate Nexsan's E60...

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Videos

Conrad Purcell, partner at Haynes Boone, explains how data centre development in sub-Saharan Africa is accelerating, driven by rising digital demand and infrastructure investment. While project finance through...
Data Centre World Madrid 2025
Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape, businesses of all sizes face relentless cyber threats often without the dedicated resources or in-house expertise...
Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...

Expert Opinions

TES Power’s Managing Director, Michael Beagan explores the top five power challenges the data centre industry may face in 2026, in light of the surge in AI. With a huge increase in demand, power is becoming...
By Adriaan Bekker, CISO & Microsoft Services Director, Softwerx.
By Shuaib Rabbani, Major Incident Management Product Owner at HaloITSM.
By Peter Miller, sales manager and refurbished technology expert, at ETB Technologies.