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Red Box and EvaluAgent join forces to improve call centre performance through voice data
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Red Box, the leading platform for voice capture, and EvaluAgent, the all-in-one quality and performance management platform, have joined forces to enable call centre managers to access high quality voice conversations and transform quality assurance (QA) processes through automation.

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NightDragon and Orange Cyberdefense partner

Orange Cyberdefense will work with NightDragon portfolio companies to infuse technology into high-value security services to help customers stay ahead of threats.

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Kyndryl and Veritas Technologies form global partnership

Kyndryl and Veritas Technologies have formed a global partnership to help enterprises protect and recover their critical data across multi-cloud environments.

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The Barcelona Supercomputing Center and Lenovo form partnership

Research focus aligns to key technology goals within Spain and the European Commission, such as...

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N Series offers entry level data protection

Allows customers to simplify their IT environments and secure data with all-in-one scale-out backup...

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DataQube collaborates with NodeWeaver to provide full edge cloud capability

New partnership will empower colocation customers to benefit from enterprise cloud functionality at...

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

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Colt Group launches its first Sustainability Report

Highlights commitment to delivering a positive impact from its ESG pledges.

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Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

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NEWS
Consumers want personalisation, but don't trust brands with their data

Report finds companies are struggling to meet consumer and regulatory demands for privacy.

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Clinical research and drug development accelerated via analytics

SAS life sciences analytics help contract research organisation Gunvatta expedite clinical trials...

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