NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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AWS introduces Amazon EKS

Customers including Snap Inc., FICO, GoDaddy, Honeywell, Intuit, Pearson, Skyscanner, Verizon, and Zendesk are adopting Amazon EKS to run Kubernetes on AWS.

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Queen Elizabeth Hospital NHS Trust awards three year maintenance contract

Secure I.T. Environments Ltd, one of the UK’s leading designers and builders of modular data...

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Telia Carrier expands its Italian footprint

Telia Carrier has extended its network in Italy with a new PoP (Point-of-Presence) in Rome....

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve...

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teuto.net boosts storage performance 2,000%

Achieves 10x lower IO latency than Ceph through all layers in the virtual machine; avoids...

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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Mainframe focus

CA Technologies has announced at its second annual Built to Change Summit new leading-edge...

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Young engineers thrive at Crestchic during Year of Engineering

Three young, talented engineers have been appointed into key design roles at global loadbank...

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EU's diplomatic service chooses Boole Server

The BooleBox secure enterprise collaboration platform is now used by the European External Action...

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Videos

Dr. J Metz, SNIA Chair, explains how AI workloads are extraordinarily complex and constrained by issues related to latency, space, power and cooling, memory, and cost and how addressing these problems through...
Andrew Batson, Head of U.S. Data Center Research at JLL, explains how the North America data centre colocation market has reached a critical tipping point, with vacancy rates plummeting to an unprecedented...
Mike Slevin, Senior Director Field Sales EMEA/GM, Fluke Corporation, discusses the launch of the company’s Versiv Data Center Kits that are designed to keep data centres up and running by identifying copper...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, shares his thoughts on the future direction of BCDR and advice for MSPs to develop an optimised, comprehensive BCDR offering for SMBs.

Expert Opinions

Nick Rogers, CEO of Exacta Technologies, explores the growing importance for businesses to prioritise on-premises over cloud storage in not only reducing hefty management costs but to ensure complete control...
BY Jerry Fujii and Naoki Ueyama, Partners in the Tokyo office of Morgan Lewis.
By Kaspar Korjus, CEO and co-founder at Pactum.
By Manuel Sanchez, Information Security and Compliance Specialist, iManage.