Edge Service Management offers competitive edge

New capabilities in Unisys cloud-based IT service management solution simplify management of IT infrastructure and make individualised services accessible to employees on-demand.

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Amsterdam expansion for Global Switch

Global Switch has launched the first phase of a planned expansion to its existing data centre in Amsterdam, which is already the largest carrier neutral, multi-tenant data centre in the Netherlands. This first phase was pre-let to a leading international telecommunications services provider who is...

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LSI Nytro™ MegaRAID® card doubles Flash capacity and extends connectivity

Enterprise PCIe flash and caching solutions continue growth in data centres as Nytro product portfolio surpasses 100K units shipped.

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Concerns over Clouds and blue skies

With temperatures set to soar by the end of the month, UK businesses using cloud computing are concerned about the blue skies and sunny spells ahead. The Met Office has predicted temperatures of 23 degrees for April and a severe lack of clouds in South-East England, where a large number of UK cloud...

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6WIND and Cavium extend partnership

6WIND and Cavium, Inc. have announced an extension of their partnership to deliver joint network...

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NASDAQ OMX Group selects SevOne

The global exchange company cites predictive capability, speed of reports, and ability to scale as...

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Cloud drives flexible working

Sixty per cent of UK small and medium-sized enterprises (SMEs) are already using cloud-based...

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Wick Hill now shipping WatchGuard Firebox T10

WatchGuard Firebox T10 extends enterprises' ability to protect the 'new' network...

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Infortrend launches EonStor DS 3024B

Infortrend® has announced EonStor DS 3024B small form factor 2U 24-bay systems for 2.5”...

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GCI aggregates iIT’s Cloud Workspace Suite

The managed cloud services provider adds a Desktop as a Service tool to give customers the chance...

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Interxion and OnApp package up clouds

Working together with Dell and Custom Connect, the pair have partnered to create an almost...

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Dell secures mobiles with single-app VPN

This new approach make it possible to set up BYOD operations based on policies that define what...

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Videos

Data Centre World Frankfurt 2026
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Expert Opinions

By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By David Trossell, CEO and CTO of Bridgeworks