Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance

Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Accelerating ‘brownfield’ innovation

Extreme Networks, Inc. has announced its evolutionary software defined networking (SDN) platform to...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Mitel enhances customer service for South Lakeland and Eden district councils

Seamless integration with Microsoft Lync puts the customer at the centre of the councils’...

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FlexPod passes $3 billion in joint sales

FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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Telehouse commits to HIPAA compliance

TELEHOUSE announces its ongoing commitment to customer security and privacy with the...

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Corero delivers turnkey DDoS visibility and analytics

Corero Network Security has announced the availability of Corero SecureWatch ™ Analytics, a...

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the...

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Videos

Craig Wentworth, Research Director at TechMarketView, discusses the key findings of the company’s new report, “AI data centres and energy responsibility: Who really pays for intelligence at scale?”,...
Phil Caldwell, CEO of Ceres, explains how the collaboration will accelerate the deployment of solid oxide, low carbon, high efficiency, grid-independent on site power solutions, capable of being deployed much...
Data Centre World Frankfurt 2026
Tim Collier, director and UK data centre lead at Turner & Townsend, explains what’s needed to build confidence in the industry and to deliver data centres on schedule, how to navigate heightened competition...

Expert Opinions

Richard Simmons, Director Network Solutions, at Logicalis UKI, discusses that the challenge of adopting AI is no longer proving that the technology works, but ensuring that the infrastructure supporting it can...
TES Power Managing Director, Michael Beagan, explores how the rapid growth of AI infrastructure is accelerating a major shift in data centre construction to off-site modular manufacturing and crucially, why...