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Genesys introduces AI Experience
  • Published in AI

Genesys Cloud AI Experience simplifies how organisations deliver and improve bespoke end-to-end customer journeys with turnkey personalisation, automation and prediction.

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NEWS
Automation Consultants partners with JFrog

Automation Consultants has formed a new partnership with JFrog Ltd., the Liquid Software company and creators of the JFrog DevOps Platform, to help customers across EMEA accelerate and secure their software development processes using JFrog's suite of DevOps products.

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NEWS
NTT DATA launches new service facilitating emissions reductions across entire supply chain

Global digital business and IT services leader NTT DATA has unveiled a new platform for enabling companies to accurately calculate, and consequently reduce green gas emissions (GHG) throughout entire supply chains. The visualisation platform named C-turtle involves a first-of-its-kind licensing...

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NEWS
cnvrg.io Metacloud provides AI launchpad to a New Intel Developer Cloud

cnvrg.io Metacloud enables AI developers to leverage optimized hardware for AI workloads in one click via the Intel Developer Cloud, serving as another step to the sky computing vision.

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NEWS
Illumio Endpoint extends Zero Trust Segmentation

Illumio, Inc., the Zero Trust Segmentation company, has introduced Illumio Endpoint®, a reimagined...

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NEWS
Outages cause financial 'ouch'

New research uncovers increasing costs of downtime, with lengthy resolution times, creating...

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NEWS
Las Vegas wins with private 5G

NTT Ltd. has announced a Private 5G (P5G) network expansion for the City of Las Vegas (CoLV) at...

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NEWS
81% of companies had a cloud security incident in the last year

According to new Venafi research, complexity due to increase, as companies plan to host more than...

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NEWS
Making moves on the metaverse

Ciena global study explored business professionals’ views on utilizing more immersive and...

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NEWS
Oxford Quantum Circuits partners with Cyxtera

OQC to launch first commercial quantum computer in a colocation data centre.

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NEWS
ThreatQuotient introduces new ThreatQ TDR Orchestrator features

Focused on bringing ease of use to IT security automation, ThreatQ TDR Orchestrator addresses...

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NEWS
Digital transformation delays cost organisations over £3 million per project

Research from Toca finds that spiralling cost overruns, legacy systems and a demand for speed are...

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Videos

Work AI Institute delivering real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Powering sustainable data centre growth

Rollo Maschietto, Policy Manager, Renewable Energy Association (REA), discusses the ways in which the data centre and energy sectors can work together to ensure delivery of the clean, reliable, and scalable...

High performance infrastructure demands high density cooling

DCS talks to Paul Quigley, President of Airsys Cooling Technologies. Paul also holds the executive leadership position at Airsys Global Group overseeing Sales and Marketing. In this interview, Paul discusses...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

Expert Opinions

Enecom Enhances Its Enterprise Data Infrastructure with the InfiniBox® Solution for 100% Availability and Cyber Resilient Storage

Infinidat says that Enecom, Inc., an information and communication technology (ICT) services provider primarily serving the Chugoku region in Japan, enhanced its storage infrastructure with multiple...

Should leaders be using AI to Bridge the Gap Between IT and Business?

By Martin Schirmer, Group Vice President of NEMEA, Cloudera.

How MSPs can embrace AI to build competitive advantage in 2026

By Andy Cocking, Sales Director, MSP, EMEA & APAC, Barracuda

The end of AI theatre – why 2026 will be defined by AI impact, not inputs

By Sven Peters, AI Evangelist, Atlassian.

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