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Teneo has supported Plan International for over ten years with WAN Optimization. However, as technology has dramatically improved and bandwidth has become more affordable, the organization was keen to explore Teneo's SD-WAN Managed Services to help them deliver maximum throughput and reduce costs.
Working in close partnership, a strategy was identified that would result in significant cost savings per month and saw the Plan International team transition to the Aruba EdgeConnect SD-WAN Platform (formerly known as the Silver Peak Unity EdgeConnect SD-WAN Edge Platform) and an SD-WAN Managed Service from Teneo.
Since deployment, Plan International has quickly gained access to SD-WAN benefits with minimum risk. Allowing them to select the appropriate level of support they need, Teneo guided them through SD-WAN research and implementation, filling people, skills, and knowledge gaps.
Bhavin Patel, Head of IT Infrastructure at Plan International, said: "Our overarching goal is to provide the best user experience. Before working with Teneo, our team would often have to wait up to 50 minutes for a report, significantly impacting productivity. By working with Teneo to implement a solution, we've increased productivity and have saved both time and money."
As well as improved critical application performance, the Plan International IT infrastructure team has also benefitted from practical support and ongoing management to help share the risk and workload. Child data users, who deal with sensitive information relating to vulnerable children, and management staff producing large reports have seen the greatest benefits.
"Teneo's service represents really good value," continued Bhavin. "They know our business well and have thorough knowledge and experience. Like many of us, I'm in meetings 3.5 days out of 5, so I don't have time to chase partners. The commitment from the service team is exceptional, and I appreciate the honest answers that they provide."
Brett Ayres, Service Director at Teneo, said: "We're delighted to expand our partnership with Plan International to support their network performance strategy using our SD-WAN Managed Service. We look forward to contributing towards Plan International's continued global growth."
