Wipro releases the ‘State of IT Infrastructure 2020’ report

Wipro has released its ‘State of IT Infrastructure 2020’ report.The study reveals that 75% of organisations find the need to upgrade outdated infrastructure and invest in new technologies. In addition, 81% of enterprises are re-skilling their existing workforce to increase digital penetration, signifying major changes on the horizon for IT infrastructure.

The report provides a multi-dimensional view of how the COVID-19 pandemic will impact IT infrastructure trends in the immediate future. With uncertainty in demand, there is a rapid shift in channel preferences, the large-scale adoption of work from home brings new challenges for businesses and their suppliers. The report also looks at the new tools, technologies and collaborative networks that will emerge. It shares insights into various aspects of the new digital workspace, the approach taken by organisations to consistently deliver the user experience, enhance resiliency of services and make the environment more secure amidst new threats.

Additional highlights from the report on IT infrastructure include:

• In an enterprise, on an average 43% of the IT infrastructure spend budget is used for transforming the business. This suggests that there is considerable scope for innovation
• 24% organisations do not have a single cloud partner. The single-largest expense account will be for data center cloud, heralding a new phase in cloud adoption as organisations move from a “cloud-first” to a “cloud smart” approach
• 54% organisations will be adopting containers, a trend that will make open source a more compelling choice across IT infrastructure  
• Rapid evolution of software-defined resources and emergence of AIOps to advance automation programs

The annual study is based on three months of primary and secondary research including surveys of C-level executives, vice presidents, business unit leads.  These respondents belong to the Banking, IT Services Insurance, Industrial and Process Manufacturing, Utilities, Oil & Gas, Communications, Securities and Capital Market, Automotive, Consumer Packaged Goods, and other industries. The poll was conducted across UK, North America, Asia Pacific Region, Continental Europe, Middle East, and Latin America.

Kiran Desai, Senior Vice President and Global Head, Cloud and Infrastructure Services, Wipro Limited said, “The report should be a timely guide for leaders to navigate the pandemic. A range of new technologies like Internet of Things (IoT), Augmented Reality (AR), Virtual Reality (VR), Blockchain, are on course to be fully exploited by digital businesses.  By leveraging Multi-cloud, Edge, Software-Defined Infrastructure, Artificial Intelligence, Automation we will be able to realise the full potential of these new technologies and present a truly ‘invisible infrastructure’ to applications.”